Executive summary
Automate appointments with AI: platform comparison, criteria (GDPR, calendar integration) and real no-show reduction with AI reminders.
Each lost appointment costs €60-350. Manual confirmation calls add €0.80-1.50 each. IACall cuts both: no-shows drop from 18-25% to 6-9%.
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Written by
José María Lozano is CEO and co-founder of IACall, a Spanish company building AI voice agents that answer phone calls in real time. He works mainly with law firms, accountancy practices, property managers, estate agents, clinics and workshops: businesses where a missed call is a missed opportunity. IACall operates in Spanish, Catalan and Galician, with data hosted in the EU and compliance with GDPR and the EU AI Act.