Chat Agents
Conversational agents that serve web, WhatsApp and social channels with natural responses, shared context, and human escalation when needed.
Every conversation arrives through the channel the customer picks.
Responses rely on verified sources, never improvisation.
When a human is needed, the handoff preserves the history.
Live chat
iacall.es · now
WEB CHAT
Turn every visit into a conversation
+40% conversions
Embedded widget that responds with page context and guides visitors to action.
Instant response
Sub-second latency, no queues, no intermediate forms.
Automatic qualification
Every lead lands in your CRM with data, intent and priority.
IACall · WhatsApp Business
● online
WHATSAPP BUSINESS
Meet customers where they already are
98% open rate
Native WhatsApp Business API integration. Notifications, reminders and real conversations.
Media & catalog
Send images, locations, products and payment links inside the same chat.
Built-in booking
The agent checks your calendar and confirms appointments without leaving WhatsApp.
Synced profile
CRM · full history
María González
Customer since 2023
Last interaction
2 days ago — reservation confirmed
Preferred language
Spanish
Purchase intent
High · 78%
PERSONALIZATION
Every conversation, with full context
85% satisfaction
The agent remembers history, language and preferences before responding.
AI recommendations
Suggests the right next step based on behavior and CRM data.
Real-time sync
Every interaction is written to the CRM instantly. No manual exports.
OMNICHANNEL
One agent brain across every channel
10+ connected channels
Web, WhatsApp, Instagram, Messenger, email, SMS, Telegram, Slack, Teams and CRM.
Unified inbox
Your team handles every conversation from a single panel.
Shared context
Customers switch channels and the conversation picks up exactly where it left off.
Ready to transform your business?
See how IACall can help you automate your communications and scale your company.
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