Consulting

    A senior team that diagnoses, designs, implements and optimizes your operation with AI. From the first diagnosis to continuous improvement.

    Engagement model

    01

    Diagnosis

    We map processes, volumes and real bottlenecks.

    Deliverable

    Opportunity report

    Week 1–2

    02

    Design

    Agent architecture, integrations and business rules.

    Deliverable

    Technical blueprint

    Week 2–3

    03

    Implementation

    Phased rollout tested on real calls and data.

    Deliverable

    Agent in production

    Week 3–6

    04

    Optimization

    Metrics review and continuous behaviour tuning.

    Deliverable

    Monthly ROI report

    Ongoing

    6 sem.

    to production

    100%

    integrated with your stack

    24/7

    coverage

    ROI

    measured monthly

    Process audit

    Mapping current flows

    Phone support
    42% missed calls
    Lead qualification
    6h avg response
    Manual invoicing
    12h/week
    Post-sale follow-up
    No automation

    DISCOVERY

    We understand your business before proposing anything

    Operational audit

    We map current flows, identify bottlenecks and quantify the real cost of each manual process.

    ROI analysis

    Clear financial model: how much you save, how much you grow and how many months until payback.

    No-commitment diagnosis

    The first report is free. You decide whether we move forward.

    Implementation roadmap

    21 days · 4 milestones

    Week 1

    Discovery & design

    Week 2

    Build & integrations

    Week 3

    QA & soft-launch

    Live

    Week 4

    Go-live & training

    IMPLEMENTATION

    In production in 21 days

    Milestone roadmap

    Discovery, build, QA and go-live with clear owners and dates from week 1.

    Stack integration

    We connect to your CRM, ERP, switchboard and internal tools — no migrations required.

    Controlled soft-launch

    Before full go-live, we launch with a slice of traffic to calibrate results.

    Training sessions

    Your team, autonomous from day 1

    Session 1 — Daily operation

    12 attendees · 60 min

    Session 2 — Prompt editing

    8 attendees · 45 min

    Session 3 — Dashboards & KPIs

    5 attendees · 30 min

    TRAINING

    Your team, autonomous from day 1

    Sessions by role

    Operations, marketing and leadership get role-specific training with recorded material and docs.

    Prompt editing

    Your team can tweak agent behavior without depending on our technical team.

    Ongoing support

    Direct channel with our engineers to answer questions and unblock fast changes.

    Continuous optimization

    KPIs · last 90 days

    Conversion

    +38%

    AHT

    −42%

    CSAT

    4.7/5

    OPTIMIZATION

    Continuous improvement, data-driven

    Performance dashboards

    Conversion, AHT, CSAT and cost per interaction visible to operations and leadership.

    Bi-weekly iterations

    Periodic review of prompts, flows and metrics with concrete improvement proposals.

    Use-case scaling

    We start with the highest-impact use case and add flows based on results.

    Ready to transform your business?

    See how IACall can help you automate your communications and scale your company.

    Trusted by leading companies

    Sagardoy
    Meliá
    Geopost
    Westin Hotels & Resorts
    Culebras
    Finest Rentals
    Caser
    Santander
    Logalty
    Fiduoccidente
    AVA
    Sagardoy
    Meliá
    Geopost
    Westin Hotels & Resorts
    Culebras
    Finest Rentals
    Caser
    Santander
    Logalty
    Fiduoccidente
    AVA
    Sagardoy
    Meliá
    Geopost
    Westin Hotels & Resorts
    Culebras
    Finest Rentals
    Caser
    Santander
    Logalty
    Fiduoccidente
    AVA