Consulting
A senior team that diagnoses, designs, implements and optimizes your operation with AI. From the first diagnosis to continuous improvement.
Engagement model
Diagnosis
We map processes, volumes and real bottlenecks.
Deliverable
Opportunity report
Week 1–2
Design
Agent architecture, integrations and business rules.
Deliverable
Technical blueprint
Week 2–3
Implementation
Phased rollout tested on real calls and data.
Deliverable
Agent in production
Week 3–6
Optimization
Metrics review and continuous behaviour tuning.
Deliverable
Monthly ROI report
Ongoing
6 sem.
to production
100%
integrated with your stack
24/7
coverage
ROI
measured monthly
Process audit
Mapping current flows
DISCOVERY
We understand your business before proposing anything
Operational audit
We map current flows, identify bottlenecks and quantify the real cost of each manual process.
ROI analysis
Clear financial model: how much you save, how much you grow and how many months until payback.
No-commitment diagnosis
The first report is free. You decide whether we move forward.
Implementation roadmap
21 days · 4 milestones
Week 1
Discovery & design
Week 2
Build & integrations
Week 3
QA & soft-launch
Week 4
Go-live & training
IMPLEMENTATION
In production in 21 days
Milestone roadmap
Discovery, build, QA and go-live with clear owners and dates from week 1.
Stack integration
We connect to your CRM, ERP, switchboard and internal tools — no migrations required.
Controlled soft-launch
Before full go-live, we launch with a slice of traffic to calibrate results.
Training sessions
Your team, autonomous from day 1
TRAINING
Your team, autonomous from day 1
Sessions by role
Operations, marketing and leadership get role-specific training with recorded material and docs.
Prompt editing
Your team can tweak agent behavior without depending on our technical team.
Ongoing support
Direct channel with our engineers to answer questions and unblock fast changes.
Continuous optimization
KPIs · last 90 days
Conversion
+38%
AHT
−42%
CSAT
4.7/5
OPTIMIZATION
Continuous improvement, data-driven
Performance dashboards
Conversion, AHT, CSAT and cost per interaction visible to operations and leadership.
Bi-weekly iterations
Periodic review of prompts, flows and metrics with concrete improvement proposals.
Use-case scaling
We start with the highest-impact use case and add flows based on results.
Ready to transform your business?
See how IACall can help you automate your communications and scale your company.
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